3.1.2.1 Select Customers and Manage Programs : Select Customers and Manage Programs Detailed Process Model Description : 7.2 Modify Lead Details
7.2 Modify Lead Details
Reference: Select Customers and Manage Programs Process Model - Page 4 for the associated business process diagram.
Actor/Role: CC&B
Description: The Marketing and Sales Representative makes changes in the selected Lead record
Note: BPA Script (C1-LeadMain) Lead Maintenance is responsible for any modification on lead details.
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